Who we are
Effective Date: 01/06/2024
Welcome to GreenCart-Lanka Multipurpose Store. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website greencartlk.com and use our services.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us for customer support. This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
1.2 Non-Personal Information: We may collect non-personal information automatically when you access our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Browsing actions and patterns
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders
- To manage your account and provide customer service
- To improve our website and services
- To send you promotional materials and updates (you can opt-out at any time)
- To comply with legal obligations and protect our rights
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, and marketing.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
4. Security of Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data transmitted to our site.
5. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information by logging into your account.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.
- Delete: You can request the deletion of your personal information, subject to certain legal exceptions.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can control the use of cookies through your browser settings.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
GreenCart-Lanka Multipurpose Store
Email: support@greencartlk.com
Phone: 0767740428
Address: 55, Kandy Road, Warakamura, Ukuwela